Privacy Policy

TLC Construction and Restoration (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: name, phone number, email address, home address, project details, or any information you provide when filling out forms, requesting estimates, or contacting us.

  • Automatically Collected Information: IP address, browser type, device information, and browsing activity on our website (via cookies or analytics tools).

  • Third-Party Information: if you engage with us through social media or referral partners, we may receive information from those sources.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Providing estimates, proposals, and services.

  • Communicating with you about your project or inquiries.

  • Sending updates, promotions, or newsletters (if you’ve opted in).

  • Improving our website, services, and customer experience.

  • Meeting legal, regulatory, or contractual obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only in these situations:

  • Service Providers: trusted third parties who help us operate our business (e.g., subcontractors, IT providers, payment processors).

  • Legal Requirements: when required by law or to protect our rights and property.

  • Business Transfers: if our business is sold, merged, or reorganized.

4. Cookies & Tracking

Our website may use cookies or analytics tools to improve your browsing experience and understand how visitors use the site. You can disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no online system is 100% secure, and we cannot guarantee complete security.

6. Your Choices

You may:

  • Opt out of promotional emails at any time by clicking “unsubscribe.”

  • Request access, correction, or deletion of your personal information by contacting us.

  • Adjust your browser settings to limit cookies and tracking.

7. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

8. Links to Other Websites

Our website may link to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

10. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

TLC Construction and Restoration

info@tlcbuildandrestore.com

470-239-0030